Privacy & Data Handling

How we protect your data and maintain privacy in model comparisons

Data Storage

By default, we store your prompts and responses for reproducibility. This enables features like:

  • • Sharing reproducible links
  • • Historical comparison tracking
  • • Performance analytics
  • • Quality assurance and debugging

Private Mode

When you mark a run as Private, we:

  • • Store only metrics (tokens, cost, latency)
  • • Redact prompt content and responses
  • • Disable sharing functionality
  • • Remove from public discovery

Data Security

All data is encrypted at rest and in transit using industry-standard protocols.

Encryption

  • • AES-256 encryption for data at rest
  • • TLS 1.3 for data in transit
  • • End-to-end encryption for API keys

Access Control

  • • Role-based access control (RBAC)
  • • API key rotation policies
  • • Audit logging for all access

GDPR Compliance

For EU users, we comply with GDPR.

  • • Data Controller: CompareHub (contact: support@compare-hub.com).
  • • Legal Basis: Consent for waitlist/marketing; legitimate interest for service metrics.
  • • Your Rights: Access, rectify, erase data; object to processing; data portability. Email support@compare-hub.com.
  • • Retention: Data kept for 2 years or until consent withdrawn.
  • • Transfers: Data may be transferred outside EU with safeguards (e.g., standard clauses).
  • • Complaints: Contact your local data protection authority.

Data Collected

We collect minimal data for waitlist and service.

  • • Email and IP for waitlist (stored in Airtable).
  • • Prompts/responses for comparisons (unless private mode).
  • • No unnecessary sharing; third parties only with consent.